You can’t hide on bad days

Here’s a lesson I learned from my mom: you’ll have bad days, and kids need you anyway.

It’s one of those things that parenting teaches, and I believe it’s transferable to product development. A product isn’t built on one big idea, it’s built from thousands. It takes daily steering, it’s not a set-it-and-forget-it. If you hide on bad days, the ship will move anyway: you just won’t influence its direction.

Influence comes from many things, but presence is fundamental. They don’t teach this in engineering school, yet it’s as critical to success as knowing how to design for growth — and when not to.


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